Printing strange characters using Envelope in Word 2007

[Trainer]

Using Word 2007, several secretaries in our office print garbage instead of
the address when they use the Envelope feature. Seems to happen when the
font is either Cambria or Calibri. Using HP Laserjet printers with the
newest print drivers. Can you help with some solution? Thank you.

[Stan Brown]

Post by Trainer
Using Word 2007, several secretaries in our office print garbage instead of
the address when they use the Envelope feature. Seems to happen when the
font is either Cambria or Calibri. Using HP Laserjet printers with the
newest print drivers. Can you help with some solution? Thank you.

I suspect you need to tweak the printer settings. Something like
"download fonts as bitmaps". Sorry I can't be more specific.

[Trainer]

YES YES!! that was it it. "Send truetype as graphics" has to be Enabled. I
am grateful.

Post by Stan Brown

Post by Trainer
Using Word 2007, several secretaries in our office print garbage instead of
the address when they use the Envelope feature. Seems to happen when the
font is either Cambria or Calibri. Using HP Laserjet printers with the
newest print drivers. Can you help with some solution? Thank you.

I suspect you need to tweak the printer settings. Something like
"download fonts as bitmaps". Sorry I can't be more specific.
--
"The Internet is famously powered by the twin engines of
bitterness and contempt." -- Nathan Rabin, /The Onion/
Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://OakRoadSystems.com/

[Stan Brown]

Post by Trainer

Post by Stan Brown

Post by Trainer
Using Word 2007, several secretaries in our office print garbage
instead of the address when they use the Envelope feature. Seems
to happen when the font is either Cambria or Calibri. Using HP
Laserjet printers with the newest print drivers. Can you help
with some solution? Thank you.

I suspect you need to tweak the printer settings. Something like
"download fonts as bitmaps". Sorry I can't be more specific.

YES YES!! that was it it. "Send truetype as graphics" has to be Enabled. I
am grateful.

Thanks for letting us know. I'm glad it's working for you now.