Discussion:
Paper Tray Problems Using Word
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GWik
2010-02-19 20:22:07 UTC
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I am unable to change the print tray on my Dell 3100cn and Dell 3130cn when
printing documents originally created using Word 2003. Print Tray 1 is used
even when I change the printer settings (in both the driver and in Word) to
Print Tray 2 or MPF.

The odd thing is, this problem is exclusive to Word documents that have been
emailed to me. I am able to change the print tray on Word documents that I
have personally created. It is only on Word documents that have been emailed
to me that are stuck on Print Tray 1. Unfortunately, some of my most
commonly used documents are partially locked so a cut and paste to a new
document isn't an option.

Does anyone have a solution to this problem? Your help would be greatly
appreciated.
Bill Sharpe
2010-02-19 21:17:28 UTC
Permalink
Post by GWik
I am unable to change the print tray on my Dell 3100cn and Dell 3130cn when
printing documents originally created using Word 2003. Print Tray 1 is used
even when I change the printer settings (in both the driver and in Word) to
Print Tray 2 or MPF.
The odd thing is, this problem is exclusive to Word documents that have been
emailed to me. I am able to change the print tray on Word documents that I
have personally created. It is only on Word documents that have been emailed
to me that are stuck on Print Tray 1. Unfortunately, some of my most
commonly used documents are partially locked so a cut and paste to a new
document isn't an option.
Does anyone have a solution to this problem? Your help would be greatly
appreciated.
Usual suspect is printer driver. Is it up to date?

This is a lightly used newsgroup. Have you contacted Dell about this
problem?

Bill

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